Record Names
I don't always get names right, partly because some customers, for example, give their last name first and then their first name. Then I end up calling them Ms. Anke or Ms. Rosemarie. How do you handle that?
I don't always get names right, partly because some customers, for example, give their last name first and then their first name. Then I end up calling them Ms. Anke or Ms. Rosemarie. How do you handle that?
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