Petra calls callers back independently

Petra independently calls back callers, for example, those who hung up immediately, and asks whether they simply dialed the wrong number or why they hung up right away. Or she calls customers when we tell Petra to call back this number and say this or that, or make an appointment, or ask for missing details. Or, even if Petra is linked to the calendar, Petra sees that customer information is still missing in fixed appointments and independently calls the customers to obtain the missing information. Or she writes emails with questions about the missing information. Petra documents everything in a kind of lead management system in the form of "Petra called on February 9, 2026, at 5:24 p.m. and received the following information." Or "Petra tried unsuccessfully to call, left a message on the customer's answering machine with the following text, wrote an email that an unsuccessful call attempt had taken place, etc."