Webhook Trigger When a Call's Status Is Changed Manually

Re: Webhook triggers when a call’s status is changed manually—especially when changing it to “Completed.”

Hello Team,

It would be great if you could make it possible to configure a manual status change as a trigger for a webhook.

In our company’s internal dashboard, we monitor the number of open incoming calls, among other things, but we can’t see when they’ve been marked as “Completed” because this isn’t a trigger event.

It would be great if you could make this possible.

As tradespeople, we struggle with the fact that many software solutions—which are good and necessary in their own right—don’t integrate well with one another.
We’re working on this internally, which is why we’re making this specific request.

Best regards,

Markus Birenheide